How-to steps · Full guide
Mentions, press callouts and citations
Three jobs from chapters 7 and 10 that tools make faster but do not replace: finding where you are named, being quotable when journalists ask, and making every listing agree with your site.
Find unlinked mentions
Chapter 7
- Set a Google Alert: type your brand name in quotes, choose Show options to set how often, which sources and which region, then Create Alert. New mentions arrive by email.
- For the last year, search Google for
"your brand" -site:yourdomain.com after:2025-09-24, changing the date to a year before today. (Tools under the search box also has a date filter.) - Open each result and note whether it links to you. Mentions without a link are the list.
- Paid tools such as Ahrefs or Semrush can filter unlinked mentions directly if you already pay for one.
Direct link: thesourceframework.com/how/unlinked-mentions
Ask for the link
Chapter 7
Keep it short and thank them first. In our experience 20 to 30 percent say yes.
Subject: Thanks for mentioning [Brand]
Hi [Name],
Thanks for including [Brand] in [article title]. Would you be open to linking our name to [exact URL] so your readers can find us?
Either way, we appreciate the mention.
[Your name]Direct link: thesourceframework.com/how/unlinked-mentions
Press callouts worth watching
Chapter 7
Journalists post requests for expert comment on these services. Answer fast, answer the exact question, and include your name, title, company and one specific number.
- SourceBottle: Australian and New Zealand callouts, with a free plan.
- HARO (helpareporter.com): free daily requests by email.
- Qwoted: international requests; the free plan allows a couple of pitches a month.
- Connectively: the expert Q&A marketplace that used to be part of Featured.com.
Direct link: thesourceframework.com/how/press-callouts
Check every listing of your business
Chapter 10
- Search Google for your exact phone number in quotes, then for your business name plus your suburb. Every directory listing that comes back is a citation.
- Open each one and compare the name, address and phone with your website and Google Business Profile. Note every variation: an old address, a former name, a disconnected number.
- Fix each at the source: claim the listing, or use the directory's suggest an edit option.
Listings worth checking in Australia:
- Google Business Profile
- Apple Business (business.apple.com), which replaced Apple Business Connect in April 2026, for Apple Maps and Siri
- Bing Places for Business (bing.com/forbusiness), which also feeds Copilot
- Yellow Pages (yellowpages.com.au) and True Local, both run by Thryv Australia
- Hotfrog
- Yelp
- Your industry's own directory and any association you belong to
BrightLocal's Citation Tracker automates this and covers Australia (paid, with a free trial). Moz Local's checker does not cover Australian listings. The companion site's Offsite Readiness skill also checks name, address and phone across these listings for you.
Direct link: thesourceframework.com/how/citations